You want to organize own call center and to accept all entering calls of the clients? The WIND IT company will help you to create really effective division of your business.
Experts "WIND IT" provide the whole complex of services in the organization of work the contract cent:
· Choice of the optimal solution;
· The help in the choice ON and the equipment;
· Coordination with the customer of TZ;
· Integration ON with the existing systems;
· Connection of necessary number of rooms;
· Control of all components;
· Development of technical documentation;
· Organization of effective work of contact center;
· Training of personnel at jobs;
· Development of methodical materials and their start;
· Technical and consulting support.
The organization of the turnkey call - center gives the following advantages:
· A possibility of setup of the equipment under your requirements;
· Record of all telephone negotiations;
· Efficiency measurement marketing actions;
· Identification of the calling subscriber;
· Control of overall performance of employees;
· Reasonable cost of system;
· Continuous monitoring of a condition of subscribers;
· Fixing of information on each call;
· Possibility of obtaining the additional income;
· Round - the - clock technical support;
· Ensuring loyalty of the client thanks to competent distribution of a stream of calls;
· System of statistics about calls;
· Possibility of introduction of additional services for personnel of the company;
Staff of the WIND IT company is highly qualified specialists. Thanks to it personal approach, high quality and efficiency of works, and also full confidentiality are guaranteed.