Training "Practical skills of effective sales

Target audience
The sales managers, heads of commercial divisions, top managers who are directly participating in process of sales.

Duration
16 hours

Description
The program includes formation and development of practical skills of sales.

The structure of skills assumes ability to construct the first telephone contact, to bring it to the arrangement on carrying out the presentation.

Important component of training is ability in the course of personal negotiations to hold the optimum presentation of a product, to create the good level of loyalty from the client, and in case of need to bring negotiations to the conclusion of the transaction in the conditions of doubts or objections from the client.

Also the program of a course provided formation of skills after-sale service and development of the relations with the client.

Structure of basic training

1. Search of the client.
2. Strategy of entry into the organization
3. Sales by phone.
4. Establishment of the relations with the client.
5. Presentation of a product and negotiations.
6. Overcoming of doubts and objections of the client. Conclusion of the transaction.
7. Aftersales service. Maintenance and development of the relations with the client.